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Tuesday, March 8, 2011
Do they really not have "Gossipers"?
As part of the analysis of the business, I returned yet again to be a type of "secret shopper". By that I mean, I had casual conversations with employees in the parking lots, the gift shop, in the fields and prompted some difficult conversations. I talked about the economy, working conditions, the "owners", and I could not find a gossiper in the group. I even went as far as speaking to a person I know as an employee who would trust me that I would not provide evidence of who they were.....but nothing, no negative experiences or stories. Can an organization really have a satisfied group of employees who have such a strong positive and productive working relationship with nothing negative to say? (Only terrific stories about the farm, the family, the tradition and the quality.)
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